FAQS

How to place a custom order?
Can you include personal heirlooms, jewelry or fabrics in my designs?
How soon do I need to place a custom order?
Ooops! I I saw something I really liked in the store and now it’s gone….

As we mentioned all our designs are one off and we don’t like to replicate too often as then we wouldn’t be different! However, please do let us know and even if we can’t create an exact match we will be able to guide you appropriately.

We also recommend that you stay posted to our updates on Facebook and twitter as any new designs will be featured regularly in the news feed.

You can sign up to our newsletter too!

Can I book a personal consultation before I place an order?
I loved my consultation so how do I place my order?
Can I change the details of my order?
How do I receive my order?
When do I receive my order?
What if there is something wrong with my order?
Can I cancel my order?
Returns of pre-crafted designs.
Damaged caused to any orders
The use of photography
Aftercare for your heirloom florals

 

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